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but pro FAQ — Your Questions, Answered

Everything you need to know about your ButPro account, deposits, withdrawals, bonuses, cricket betting, slots, and more — all in one place. Can't find what you're looking for? Our support team is available 24/7.

30+ Questions Covered
Updated 2026
For Pakistan Players
All Topics Account Deposits Withdrawals Bonuses Sports Betting Games Security
Account & Registration

Creating a ButPro account is straightforward. Head to the Register page, enter your mobile number, choose a strong password, and fill in a few basic details. Once you confirm via the OTP sent to your phone, your account is live and ready to use. The whole thing takes about two minutes.

No. Each player is allowed one account per mobile number and one account per device. Duplicate accounts may be suspended without notice and any associated balances forfeited. If you have accidentally created two accounts, contact support straight away to have the issue resolved.

On the Login page, click "Forgot password?" below the password field. Enter your registered mobile number and an OTP will be sent to you within seconds. Enter the OTP, set a new password, and you are back in. Make sure you are using the same number registered to your account — if the number has changed, reach out to live support.

You must be 18 years old or above to register and play on ButPro. This is a firm requirement and applies to all games, sports betting, and promotions on the platform. Age verification may be requested at any time.

Mobile number changes cannot be done self-service for security reasons. Contact our 24/7 live support team, provide your account details and verification information, and they will process the update securely on your behalf.
Deposits & Payments

ButPro supports a range of payment options that are popular in Pakistan:
  • JazzCash (mobile wallet & app)
  • Easypaisa (mobile wallet & app)
  • Raast (instant bank-to-bank transfer)
  • Bank Transfer (all major Pakistan banks)
  • Debit/Credit Cards (Visa & Mastercard)
  • Other supported mobile wallets
All deposits are processed in PKR. Head to the Deposit page to get started.

JazzCash, Easypaisa, and Raast deposits are typically credited within a few seconds to a couple of minutes. Bank transfers may take slightly longer depending on your bank. If a deposit has not appeared after 15 minutes, check your transaction history and contact support with the transaction reference number.

Yes, ButPro keeps minimum deposit amounts low so that players across Pakistan can participate comfortably. The exact minimum varies by payment method and may be updated from time to time. Visit the Deposit page for the current minimum limits for each method.

ButPro does not charge platform fees on deposits. However, your payment provider (e.g., your bank or mobile wallet) may apply their own service charges. We recommend checking with your provider before making a transfer if you are unsure.
Withdrawals

Log in to your ButPro account, go to the Wallet section, and select Withdraw. Choose your preferred withdrawal method (JazzCash, Easypaisa, Bank Transfer, etc.), enter the amount in PKR, and confirm. Most withdrawals are processed within 24 hours, though many go through much faster.

Withdrawal delays can happen for a few reasons:
  • Your account verification is incomplete — make sure your profile details are up to date.
  • Active bonus wagering requirements have not yet been met.
  • The amount exceeds your current daily withdrawal limit.
  • Bank processing times during weekends or public holidays.
If your withdrawal has been pending for more than 24 hours, contact support with your transaction ID.

For security and fraud prevention, withdrawals are generally processed back to the same payment method used for your deposit. If you need to use a different method, contact support who will guide you through the verification steps required.
Bonuses & Promotions

After registering and making your first deposit, your welcome bonus is automatically applied to your account. No promo code is usually needed, but keep an eye on any active promotions that may require opting in. The bonus amount will appear in your wallet alongside your real-money balance.

Wagering requirements mean you need to bet the bonus amount a certain number of times before it can be withdrawn as real cash. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place bets totalling PKR 10,000 using that bonus before cashing out. Full terms for each offer are visible in the promotions section of your account.

Yes, all bonuses have an expiry date. If the wagering requirements are not completed within the validity window, the bonus and any winnings generated from it will be removed from your account. Always check the specific terms of each promotion so you know the deadline.
Sports Betting & Cricket

Absolutely. PSL is one of the most popular betting categories on ButPro. You can place pre-match and live in-play bets on PSL fixtures, T20 internationals, bilateral series, and major ICC tournaments. Odds are updated in real time during live matches. Head to Sports to see all available fixtures.

ButPro covers a wide range of sports markets including:
  • Cricket — PSL, T20 Internationals, Test matches, ODIs
  • Football — domestic leagues and international fixtures
  • Esports — popular competitive gaming titles
  • Other global sports available in the Bet section
Markets include match winner, top batsman, total runs, live in-play betting and more.

If a cricket match is abandoned, washed out, or officially called off before a result is determined, most bets will be voided and your stake returned to your wallet. The exact rules depend on the specific market and how many overs were completed. You can review the full sports betting rules in the Terms and Conditions.
Games — Slots, Fish Games & Bingo

Yes. All slot titles on ButPro use certified Random Number Generator (RNG) technology, which ensures every spin outcome is completely independent and unpredictable. This is the same standard used by reputable online gaming platforms globally. Browse all available titles at Slots and Slot Games.

Fish shooting games are arcade-style games where you aim and shoot at fish moving across the screen. Different fish carry different point values and prizes. You use in-game credits (funded from your real PKR balance) to fire, and winnings are credited back to your account. Visit Fish Games to try them out.

Yes, the Bingo section is fully optimised for mobile browsers on Android and iOS. No app download is needed. Open ButPro in your mobile browser, log in, and jump straight into a bingo room from your phone or tablet.
Security & Responsible Gaming

ButPro uses SSL (Secure Socket Layer) encryption on all pages to protect data in transit. Your financial information is never stored in plain text and payment processing is handled through secure, trusted channels. For full details, read our Privacy Policy.

ButPro provides self-management tools in your account settings. You can set daily, weekly, or monthly deposit limits, session time reminders, and temporary self-exclusion if you need a break. We encourage all players to use these tools to keep gaming enjoyable and within a comfortable budget. More guidance is available on our Responsible Gaming page.

Change your password immediately from the account settings page and contact live support right away. Our team can temporarily lock your account while the situation is investigated. Also check your registered mobile number for any OTP messages you did not request — that is often the first sign of an attempted breach.
Still have a question? Our support team is online 24/7. Log in to your account and use the live chat feature, or send us a message and we will get back to you as quickly as possible.

Why These FAQs Matter for Pakistan Players

When you are dealing with real PKR and betting on live cricket matches, having clear answers to common questions is not just helpful — it is essential. ButPro has put together this FAQ page specifically for players in Pakistan who want to understand how the platform works before committing their money. From understanding how JazzCash deposits work to knowing what happens to your bet if a PSL match gets rained off, we want you to feel confident every time you log in.

Getting the Most from Your ButPro Account

A lot of players miss out on promotions simply because they did not read the terms. Every bonus on ButPro comes with a clear set of conditions — wagering requirements, expiry dates, and eligible games. Before you deposit to claim a reload offer, spend two minutes reading the promotion details. This small habit makes a big difference when it comes to actually withdrawing your winnings.

Similarly, keeping your account details up to date — especially your mobile number — ensures that password resets and OTP verifications go smoothly. An outdated number is one of the most common reasons players get locked out of their accounts unnecessarily.

Cricket Betting Tips for New Players

If you are new to sports betting and want to start with cricket, the Sports section on ButPro is a great place to explore. PSL matches attract a huge volume of bets and the odds are updated ball by ball during live games. Start with straightforward markets like match winner or top run scorer before exploring more complex options like over/under totals or player performance bets. And always bet within a budget you are comfortable losing — no outcome in cricket is ever guaranteed.

Understanding Slots and RTP

RTP (Return to Player) is a percentage that tells you how much a slot game pays back over a large number of spins. For example, a slot with 96% RTP will theoretically return PKR 96 for every PKR 100 wagered over time. Higher RTP slots give you a better theoretical return, but individual sessions can vary wildly. Browse the Slot Games page to find titles with their RTP values listed, and choose games that match your risk preference.

Responsible Gaming — A Genuine Priority

ButPro takes responsible gaming seriously. This is not just a legal box to tick — it is about making sure every player has a positive experience on the platform. If you find yourself chasing losses, spending more than you planned, or feeling anxious about your gaming habits, it is time to step back. Use the deposit limits and session controls available in your account settings, or take a temporary break using the self-exclusion tool. Gaming is meant to be fun. When it stops being fun, that is your signal to pause.

Why ButPro

What Makes ButPro Stand Out

Beyond the FAQs, here is a quick look at the features that keep Pakistan players coming back to ButPro every day.

Live Cricket & PSL Betting

Bet on every ball of live PSL and T20 international matches with real-time odds. The sports section updates continuously so you never miss an in-play opportunity.

Instant PKR Deposits

Fund your account in seconds via JazzCash, Easypaisa, or Raast. No waiting around — your balance updates almost instantly so you can jump into the action right away.

Hundreds of Slot Titles

From classic three-reel games to feature-packed video slots, ButPro offers a wide library of titles with varying RTP levels. New games are added regularly so there is always something fresh to try.

Exciting Fish Games

Fast-paced fish shooting games are hugely popular on ButPro. Pick your weapon, aim carefully, and rack up points. They are easy to pick up and genuinely fun to play on both mobile and desktop.

Regular Bonuses & Offers

Welcome bonuses, reload promotions, cashback deals, and seasonal cricket offers are regularly dropped into player accounts. Log in frequently so you never miss a limited-time reward.

Safe & Secure Platform

SSL encryption, two-factor authentication, and round-the-clock account monitoring keep your PKR balance and personal details protected at all times on ButPro.

Join Thousands of Pakistan Players

Ready to Play? Register Free Today

Got your questions answered? Great. Now it is time to get started. Create your free ButPro account, make your first deposit in PKR, and claim your welcome bonus — all in under five minutes.

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